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"Good afternoon passengers travelling on the City to blah, blah service and welcome to City Rail. Our next stop is Blah which we will arrive at in approximately 2 minutes. Sit back and enjoy the ride."
Hmmm, I thought.
We were approaching Blah when the PA screamed to life again, "We will soon be arriving at Blah. I trust that you have enjoyed your trip. Please take care to remove all of your possessions before alighting from the train. Thank you for choosing City Rail".
We had a guided tour all the way to Blah, Blah.
A pleasant change from the usual train journey but methinks the 'captain' may be in the wrong job.
Have you ever had actual customer service on the public transport system in your neck of the woods?